Helpdesk Software
From logging calls to creating invoices. The one stop solution for all your helpdesk requirements.
Helpdesk Extra is an all-in-one customer service solution carefully designed and built from years of experience in the customer service industry.
The fully managed hosted solution allows for a central administration team, call centre teams, engineer access and a fully responsive customer portal that can be accessed on mobile, tablet and desktop devices.
Features include:
- Full Site and User Management
- Softfix / Engineer Callout escalation
- Parts Store & Van Stock Management
- Full Analyst Reporting
- Notes History
- Maps Integration
- Gym Module
- Customer Management and History
- GDPR Compliance
Contact us for more information on purchase, licensing and support options.
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